Photo Issue 2011: In person-to-person conversations, we listen and influence others based on our five senses. Online companies should similarly listen to their customers with the five digital senses. It may take a pair of large floppy ears for some people to really hear.
“Listening To Your Customers With The Five Digital Senses”
Photo By: Raquel Van Nice
In 2012, how about less “Social Media Expert” douchebaggery?